OneSolar CRM

Tutorial

Managing Projects, Milestones & Task Dependencies

Create a Project From a Won Deal

Why it matters: Creating the project directly from the deal carries over the client, contract, and quote details - nothing gets re-typed.

  • Open the won Deal and click Create Project
  • Confirm the linked Client and Contract details carry over correctly

Result: a new Project record exists, linked to the correct Client.

Apply a Milestone Template

Why it matters: A template saves you from rebuilding the same permitting-delivery-installation structure on every job.

  • From the Project, click Apply Template
  • Select your standard milestone template, or build one now if this is your first project
  • Adjust milestone due dates based on this project’s timeline

Result: the project shows all standard milestones with draft due dates.

Break Milestones Into Tasks

Why it matters: A milestone without tasks is just a label - tasks are what actually get assigned, tracked, and completed.

  • Open a milestone and click Add Task
  • Add each concrete action required (e.g. "Submit permit application", "Schedule utility inspection")
  • Repeat for every milestone

Result: every milestone has at least one task with a clear, specific action.

Set Task Dependencies

Why it matters: Without dependencies, nothing stops installation from being scheduled before permits are approved - which is exactly the kind of mistake this feature exists to prevent.

  • Open a task and click Add Dependency
  • Select the task that must complete first (e.g. installation depends on material delivery)
  • OneSolar CRM blocks the dependent task from being marked in-progress until its prerequisite is done

Result: attempting to start a dependent task early shows a blocked status with the reason.

Assign Tasks to Team Members

Why it matters: An unassigned task is a task no one feels responsible for completing.

  • Open each task and set an Assignee
  • Set a due date tied to the milestone timeline
  • Enable notifications so assignees are alerted when a task becomes unblocked

Result: every task has an assignee and a due date, with no task left unassigned.

Track Progress Rollup

Why it matters: This is what replaces the status meeting - progress should be visible any time, to anyone with access.

  • Open the Project dashboard
  • Confirm the progress percentage reflects completed tasks across all milestones
  • Share the project view link with a client if you offer client-facing visibility

Result: the project progress bar updates automatically as tasks are marked complete.

Handle a Blocked Task

Why it matters: Dependencies only help if blocked tasks are visible - otherwise a stalled prerequisite just becomes a silent delay.

  • Filter the Task list by status: Blocked
  • Review why each blocked task hasn’t started - usually a pending dependency
  • Escalate any dependency that’s overdue by contacting its assignee directly

Result: no blocked task has been sitting for more than 2 days without a follow-up.

You’ve completed this tutorial

Your project structure is live. Next: build the Bill of Quantities for your first task.

Continue learning

Keep going with the next tutorials in the Solar CRM series.

See it with your own projects

Book a demo and we will walk through your workflow.

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